Terms and Conditions

1. General Information Disclaimer:

• The information provided on this website serves as general informational purposes and professional advice. Nevertheless, we recommend getting in touch, ask all the information you need and clarify all doubts before moving forward with an order. 
   

2. Products Disclaimer:

• Our products are natural and come from a natural resource, meaning that each single product is different from all others and unique in its characteristics.  

• Because products are natural, some variations are normal and expected, regarding weight, measures and aspect. 

• These variations are not significant and are informed in advance, before billing and shipping.
   

3. Intellectual Property Disclaimer:

• All content on this website is protected by copyright. Unauthorized use, reproduction, or distribution is prohibited.

• This website contains pictures and videos obtained and owned by Sandro de Oliveira e SIlva Unipessoal Lda. You may not use these without our prior written permission
   

4. Liability Disclaimer:

• We are not liable for any damages or injury resulting from the use of our products or services.

• We are not responsible for the content of third-party websites linked to from our site.

• We are not responsible for any loss or damage arising from the use of this website or any information contained within it.
   

5. User Generated Content Disclaimer:

• The views and opinions expressed in user-generated content are those of the authors and do not necessarily reflect the views or opinions of Sandro de Oliveira e Silva Unipessoal Lda.

• We are not responsible for the accuracy or reliability of user-generated content.

• We reserve the right to remove any user-generated content that violates our terms of service.

6. Medical/Health Disclaimer:

• Many of our items are used for pets and none of the products is intended to harm any animal in any way, nor are dangerous products. Nevertheless, the use of our products is to be used with responsibility and good sense.

• It is not our responsibiity if pets are harmed in any way by our products, harm such as scratching or cutting or even asfixiating.

• Our products do not contain any chemicals, the only treatment we perform is a thermal shock.